SKILLS
MARKETING & COMMUNICATIONS RESEARCH
Brandwatch, MRI Simmons Insights, CisionPoint Software
DIGITAL MEDIA & DESIGN
Canva, Wix, WordPress, Adobe Creative Suite, Buffer, Avid Media Composer
SOCIAL MEDIA OPTIMIZATION
Instagram, Meta, Twitter, TikTok, Snapchat, LinkedIn
PUBLIC SPEAKING & NEGOTIATION
High School Debate League, Forensics Course, Forensics Debate Competition Volunteer, Negotiation in Leasing Renewals
SALES & LEAD MANAGMENT
CRM, MRI, Yardi, Email Marketing, Microsoft Excel, Salesforce
PROFESSIONAL HISTORY
My Qualifications
2023
SOCIAL MEDIA AND FLOOR MANAGER
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Improved brand value and customer experience with measurable increase in guest experience reviews
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Managed social media; increased accounts reached on Instagram by 82.7% through reels
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Cultivated campaigns and promotions around PopCulture trends that increased accounts engagement by 53.2%
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Managed a team of 21 employees; trained team on customer service tactics and upselling
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Surpassed and achieved record sales in one day since restaurant had opened
2019-2020
LEASING CONSULTANT, NATIONAL DEVELOPMENT
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Suggested new digital media tools that increased social media reach by 70%
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Collaborated with the Senior Marketing Director to increase digital marketing initiatives - conducted training to other consultants on digital marketing tactics and tools
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Developed and executed resident events to increase loyalty and satisfaction
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Managed lead generation and executed email marketing efforts to increase resident occupancy and retention
October 2017 - December 2017
PUBLIC RELATIONS INTERN, KEL & PARTNERS AGENCY
Monitored media coverage and compiled press clips for reporting
Coordinated public relations and media outreach initiatives, including press release distribution
Constructed media content for Twitter promoting brand initiatives and accomplishments
January 2017Â - December 2017
ADPR INTERN, SUFFOLK UNIVERSITY
Enhanced the visual identity of the departments brand and logo using Canva and Social Dummy
Designed detailed event plan for departments anniversary; directed event towards improving the awareness and involvement of students in the department